מרכז החלמה

Dear Mr. Globerman,

First of all, thank you very much for your call during shiva, and for your offer to help.  So far, I think everything is going ok.  I'll let you know if I run into any problems.

Second, since my father was very big on הכרת הטוב, I felt it my duty to send you this letter.  My father lived in Beit Tovei Ha'ir for just over 4 years.  This was his first and only choice of where to live when he made aliya at the age of 91.  And he had no regrets.  His only complaint over all these years was the food.  In any case, it's not the food that I wanted to write about.

To put it into 1 word – it's the "staff" of BTH that makes all the difference.  From the very first day, back in the days of Evelyn, we were always greeted with warm smiles and from day one, he always felt the personal attention.  Before he had his aide (2.5 years ago), if he were to miss a minyan in the morning, there was always someone going up to check on him to make sure he was alright.

And if I may fast-forward to the last few months – as time was going by he was slowing down, with recurring UTI's.  The nursing and medical staff were always on top of things – knowing when to suggest he needs a hospital and knowing when he could do just as well (or better) at home.  And over the last month of his life, I was in constant touch with both Ashira and Shosh, in order to determine the best route to take.  We paid for the extra nursing service run by Shosh.  Even though she only worked officially 2 days a week, she took a personal interest in my father (and as I got to know her, it is obvious that she takes such an interest in all her patients), and was available to me 24/7.  It was in her merit that…  a)  my father got to spend his last days and weeks in the comfort of his home in BTH, as opposed to being hospitalized, and b) that I was able to be with him up to and thru the end.  We both saw his deterioration, but she was able to inform me about how close the end actually was.   This allowed all my children to have 1 last successful visit with my father, when he actually knew and recognized that they were all there.  This was what he lived for – to see his family.  And thanks mainly to Shosh and Ashira, he got to enjoy all of us right up until the end.

I was very happy with both the staff of doctors and nurses employed by BTH.  This made my life a lot easier, knowing the care he could get there without having to shlep him out to see his own doctor.  (And although I / we were extremely satisfied with all the nurses, I would like to specify Reut, who always brought a smile to my father's face.  He really appreciated the loving care that he got from her.  Again, this isn't against anyone else on the staff.)

In conclusion, I just wanted to give my personal thank you to you and the entire staff of BTH, who, simply said, gave my father the zechut of living out his life's dream of living in Yerushalayim Ir Hakodesh.

Keep up the good work!

All the best,

David Krumbein